Pete Hayes was fabulous. Knowledgable, Helpful,Very professional. He made the process easy and made our decision to buy the Expedition a no brainer. Our compliments to the team.

I prearranged to have service on my F150 while I was going to be out of the country for a week. Despite prior communication, when I left it for service I had to explain everything over again. Then while travelling en route abroad, I received a phone message confirming my request (3rd conversation) and then telling me there would be a $155 for evaluation, for each complaint. The service requested was for running boards that no longer retract and were frozen in the down position and a jammed tailgate ladder release mechanism. They determined both needed replacement: $1936.47 for the tailgate release and $2484.22 for the power running boards. In addition, they did a multipoint inspection and 5 items that 'may need performed for maintenance, to the tune of $1276.38 ( including $510 to replace the spark plugs!!). I declined all services, as spending $4400 for retractable running boards and a tailgate step which are not necessary seemed excessive. I asked to just disable the running boards, so I don't have to hear the motor constantly trying to retract the boards while driving. I ended spending $342 just to tell me what I already knew for 'diagnostics' and to top it off they would not accept a credit card without an additional 3% fee! So, I couldn't prepay and pick the truck up Sunday night but had to get a lift Monday morning to pay with a check to avoid additional unnecessary cost. And to rub salt in the wound, the motor for the running boards still is constantly trying to retract the boards while driving.....

I bought a 2014 f250 6 months ago. I recently took it in to get the air conditioning checked out because it didn't work. Hey then tell me it needs ball joints inner and outer tie rods and the list goes on and on mind you I've had this truck for 6 months it has 80,000 miles on it. And it's supposedly passed their inspection! Now they're telling me that it's going to cost thousands of dollars out of my pocket! Un F#xxxxx believable! Stay AWAY

TERRIBLE EXPERIENCE! Avoid this dealer at all costs! I purchased a 2022 f150 for over $40k here. Before I came in from out of state I asked if the vehicle had been smoked in. I was told “never.” I picked up the car and brought it back, but when I got to my warmer climate the smell appeared. It wreaked of cigarette smoke! Turns out the dealer detailed it and temporarily removed the smell, but the heat brought it back. They even admitted that they have “lots” of these smoker trucks that they do that to. The GM refused to resolve the situation, and the used car manager told me that I couldn’t return it within their 14 day return window even though I had only picked it up 6 days before. To make it worse, the dealer reported maintenance (an oil change) to carmax that was never actually done. Beware!

We waited till the last minute to upgrade our vehicle before having our twins. We worked with David Bigger and had a great experience. He let us test drive our vehicle for the weekend which was nice since we wanted to install our car seats to make sure everyone would fit. I highly recommend David and also the Ford Expedition! We have loved our Expedition!

Easy to work with and they gave me top dollar for my trade in for my truck.