I brought my F250 super duty pick up in so they could patch a leak in my driver side rear tire. The staff was friendly and I told them that I was towing my 40 foot 5th wheel. They advise that they would fix it right and it would take about 30 minutes. The tech (Jacob) came out and told me that it was a nail hole and it was a simple repair. The next day I hooked up my 5th wheel and headed home. I did not even get to Midland when that tire went flat while driving on the highway. This became dangerous being on the shoulder of the road having to disconnect the 5th wheel from the truck and then changing the same tire that they just fixed. When I got home and went to my Ford dealer where I bought the tire the technician who repaired it advised that the previous repair was done wrong, that Babb Ford (Jacob) just plugged the tire instead of doing it right by putting a patch on the inside of the tire on a superduty that hold heavy loads (as in 5th wheels) Fortunately their wasn’t any damage or injuries and I was in a area were I could safely get on the shoulder to change the tire. I did advise service manager of the issue

I've had them look at vehicles three times. I brought in an F250 because the bolt on the starter was gonna snap. I told them it needed heat which I couldn't do being winter and not having it up on a hoist. I got my truck back with the starter replaced, with only two of the three bolts because they broke the bolt off. There were no signs of heat being used on the starter they gave me back.

There is only one dealership that my wife and I trust and that is Babb Ford and especially our salesman Jeff B. We have bought three used vehicles from this dealership so far. They fix any known faults before the sale and will stand by the vehicle after the sale in case something has been missed. The service department hourly rate is close to the rest of the repair shops in the area and they do a great job completing the work. They also work with after market vehicle repair insurance plans. If I cannot repair my vehicles at home I take them to Babb.

Babb Ford did a great job fixing my car when it unexpectedly broke down. They got me up and running in less than two hours. After a pleasant conversation with Mr. Babb, my wife had a nice lunch at Sunny's, came back and I was able to continue my journey. Thank you!

Always friendly staff. Love that I don’t have to have an appointment for an oil change and it doesn’t take an hour like other dealers. Definitely recommend Babb Ford in Reed City

Contacted Babb Ford regarding lease end/new lease. Bob contacted me immediately for information and the next day had everything lined up. This is not the first purchase from Babb Ford and I have been nothing but pleased with the way I am treated and they are always trying to get me the best deal possible.