Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

We bought a CPO Jeep Wrangler from Ashley Colburn and Brown Motors. Ashley is great to work with. I am very happy with our purchase and the level of service Ashley provided. If you are in the market for a new or used vehicle, please give Ashley Colburn a call at Brown Motors. Thank you Ashley!

After 3 failed attempts to get a remote installed on one truck I went in and ordered one from this dealership. Day of install I went in planning a 3 hour install. Went to check in and the service department that scheduled me could not find my appointment. After finding my appointment they asked me to reschedule. I told them since that was my 5th failed attempt to get service done they could keep their parts and I would find someone else, (Kalkaska Ford). My dad has always told me their service was terrible. As always the Old Man was right again.

MY CAR WAS IN THERE FOR REPAIR FOR OVER 3 MONTHS.. JOE, THE SERVICE PERSON COULD NOT HAVE BEEN NICER THIS FORM NEEDS SOME WORK IF ANYONE WANTS IT COMPLETED ,

Dylan was a great salesperson and a gentleman when I came to Brown motors to lease my Ford Ranger! I am very happy with it!

My sales person, Pat, was amazing. He not only found me the exact vehicle I wanted but had all the paperwork completely ready for me to sign, contacted my insurance to make sure the new car was on my policy, and handled the pay off on my previous vehicle leaving me nothing to do but sign and take home my new car.