we are very happy with are used truck purchase same day purchase Liz on phone was very pleasant pleasure to work with submitted our offer right from phone had answer right back less then 1/2 hour apt with sales person Jenner Michelotti had car ready for test ride when we arrived processed all paper work and all went pretty smooth .Just wished they let me know about snacks and coffee little sooner i love my coffee 2 1/2 hours we where driving out there THANK YOU ALL FOR GOOD WORK FROM Card family

I had a great experience purchasing my 2024 Kia Seltos! The process was smooth and stress-free from start to finish. I already knew what I wanted, and Jakob was friendly, knowledgeable, and helpful in describing the vehicle’s features and answering any questions I had. Rich in finance made everything quick and easy to understand. Highly recommend this dealership for an easy car-buying experience and outstanding customer service!

After the trauma of having my car totaled by a deer jumping in front of me, it was a great relief to visit this dealership. Connor was a great salesman and seemed genuinely interested in finding me the right used car at the right price. He followed up with me when I had questions and was eager to explain all the details of the car when I picked it up. I thought this place was great!

So beyond pleased with my experience here! I’m 19 and this is my first time getting myself a brand new car. I went in with a clear budget, not expecting anything too new or too fancy. With the help of Martha, i was able to lease my dream car, a 2025 Kia K4 GT line for LESS than my original budget! Bonus points for the process being quick and easy! i test drove the car and then drove it off the lot only 3 weeks later! Me and my friends are absolutely loving my first “big girl purchase” 🤩🤩 For this being my first time experiencing a car dealership, i am extremely pleased with both the process and the outcome! Will be returning here and seeking Martha’s help for another new Kia once my lease is up!

After the experience from xxxx dealing with Destination Kia in Albany I was so glad to discover Romeo Kia. At Destination everyone seemed fixated on how they're a "high volume dealership" and the constant reminders that they're the "4th largest Kia dealership in the country" made me feel like they wanted me to be grateful for them, not that they were grateful for my business. By the time I was done being put through the wringer waiting two weeks for a car I had a deposit on at Destination I was burnt out and over it. Dealing with Ryan Layton at Romeo Kia really saved the car buying experience for me. Ryan is down to earth and friendly, and went above and beyond to get me into the car I bought asap. He even came in on his day off so that I could take the vehicle next-day. Romeo seems to be a smaller family owned dealership where they take the time to meet their clients and make sure they're satisfied. I was introduced to a service manager, business manager, and general manager and all were eager to make the process as easy as possible. The general manager took the time to thank me at the end of the transaction and promised that Ryan would be following up the next day to make sure I was happy with the car, and that's exactly what happened. I hope to have my current car for quite a while, but I'm glad to know that I won't have to look for another dealership when it's time for a replacement.

I’m writing this review in praise of Miranda in the service department. She’s totally customer focused, patient, candid, and LOVES cars!