Wanted you give a huge shout to laria Chevrolet in rittman ohio! Highly recommend this dealership!! I've purchased a lot of cars in 40 years and they're by far the best. Zane was my salesman and dang, he's good.. Accommodated everything I needed and made my job in looking for a vehicle very easy and actually had concern and care for the customer! Most importantly this dealership is ran by the upmost respectful and honest crew the truly cares to satisfy the customers and help out in anyway possible! I purchased a vehicle AS IS and had a major issue a couple thousand miles in and the dealership could've turned me away due to the AS IS warranty but instead choose to help me out and by me out and put me into a better situation and that being said.. Massive thank you to the guys and anybody needed a vehicle, drive on down to laria Chevrolet in rittman ohio and you'll be happy you did! You gained a life long purchaser.. See you on my next buy!

4th vehicle i have purchased from Laria the team there always has been great to deal with

Our experience was amazing!!! From the minute we drove into the service area until the very end...Everyone was kind, thorough and professional!!

We were very pleased with the kindness and efficiency of all Laria employees. We always recommend Laria Chevrolet & Buick to all of our friends and relatives. Sincerely, Dan & Ann Stroia

Greeted promptly with smiling faces when I entered the service department. Check in was super fast and oil change and tire rotation took 54 minutes. Staff are always friendly and professional at the same time.

I had a frustrating experience with Laria Chevrolet Buick and wouldn't recommend them—or GM as a manufacturer—to anyone. My vehicle's 12V battery died after GM delayed warranty approval for a month by preventing my preferred dealer from performing the work. Chuck from Laria called me daily to get authorization for a $680 replacement battery, which I understood given the circumstances. When I finally got back in touch after some personal issues, he was apologetic about the frequent calls, explaining that they prioritize keeping customers updated. However, once he realized I wouldn't pay their inflated price (I bought and installed a replacement myself for $188 in 15 minutes), communication stopped. I didn't hear anything for over a week and had to stop by in person to check on my car. I was initially told a rental vehicle would be provided once the repair was confirmed under warranty. The next call I received, about a week later, was to say my car was ready with no charges, as it was covered by the manufacturer. When I went to pick it up and return the loaner (which my preferred dealer kindly let me keep after GM's delays), a different service advisor directed me to the cashier, who informed me I owed over $200 for diagnostic time. Apparently, their technician spent "a good amount of time" figuring out that an 8-year-old battery needed replacement after sitting idle for a month—that explains the check engine light and reduced propulsion power message both being on when I got in the car. I reminded them I'd been told there were no charges when notified the car was ready, and I hadn't authorized any fees. After being ignored at the counter for about 10 minutes, I left without paying. The vehicle wasn't repaired correctly the first time, communication was nonexistent after the initial push for payment authorization, and GM's bureaucracy only added to the hassle for both my preferred dealer and customers like me. Steer clear.