Please update the areas marked in red before submitting.
How would you rate Robert Ortizo?
How about Subaru of Utica?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Friendly people, nice waiting area, relatively quick service, prices on parts are very high but they are coming from a dealership. $30,00 to install an air filter a 5 minute job make the hourly cost $350.00. Horrible coffee,

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t think we need a new one……….booo hoooo…. Our 2019 is low mileage!! So I guess we’ll drive it another 6 years (not if I have my way)……..BUT…….. I am NOT HAPPY WITH THE 2026 OUTBACK STYLE……… It looks like an extended Forrester……….. I’ll be thinking about that 2025 Outback I saw on your lot………it was NICE!!!!!

The car I wanted was there . And I want to thank my salesman Cameron.thank you

Regular service took longer than usual, was not notified when work was complete. Service rep was vey pleasant.

Everyone at the dealership was friendly and asked me right away if I was being helped. Salespeople were very helpful and fast, did not waste my time. Very satisfied!

Very good experience. the people were all very nice and helpful but not overbearing. They answered all my questions and took care of any concerns I had. The dealership was clean and had easy access.