Mercedes-Benz of Akron

1361 E Market St

Akron, OH 44305

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What Others Say

Benjamin Aby is a great sales person. He is honest, thoughtful, and doesn't pressure at all. He goes out of this way to accommodate the client, along with answering any of my questions about my new Mercedes after it leaves the showroom!

Dealership service is non-existent. You make an appointment 4 weeks ahead of the scheduled service date., take the car in, vehicle sits all day Saturday and Monday without being touched or moved. Call 11:30 AM Monday, leave message requesting a call back, at 4:00 PM no call back! Positively low class ignorant people. I wouldn’t take a Yugo to these clowns. It was unbelievable that the nasty cocky service woman was surprised when I requested my automobile to be brought around by 5:30PM for pickup. I didn’t purchase a new Mercedes for it to sit at a dealership until they feel like performing any Service. Since my vehicle appointment was made so early, my automobile should have been the first in the service bay Monday morning. This is the second Mercedes dealership I have been treated like dirt. Don’t waste your time calling Mercedes Benz customer care, they are useless! Just a little nicer when blowing smoke in your face. I should’ve stayed with Cadillac.

Derek Stone, Sales Consultant, went above and beyond to find the best deal with our trade and finance solution. Very happy with the dealership and the purchase of a used GLE350 in perfect condition. Without a doubt, Derek Stone is the person to go to for a car deal!

Derek Stone made the purchasing experience unlike the typical characterization of car salespersons. Speaking the truth regarding the utility of the options availabe and practicing the art of listening were two traits of salesmanship that were the keys to the sale.

Everything part of the car buying process was great. Just wished they would be open an hour later since it’s almost summer and that would help customers get there after finishing work.

My buying experience at this dealership, especially with Derek Stone was second to none. Excellent communication & honesty. I will be back.