6171 Pensacola Boulevard
Pensacola, FL 32505
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I recently received a letter stating that there were recalls on my 2004 Dodge Durango and instructing me to contact my local dealership to make arrangements to have the recalls taken care of. I was happy with the process of getting everything scheduled. I dropped my vehicle off at the specified date and time. The repairs didn't take but two days. I picked my vehicle up and all seemed fine, however, the next morning I had a dead battery. Thinking I may have left something on, I charged the battery only to discover the battery dead again later. I took the vehicle back to the dealer and explained my situation. I left the vehicle with them and they called me the next day saying I could pick my vehicle up. When I arrived, I was informed that because aftermarket headlights were installed, that was probably the cause of the problem. They recommended I take my vehicle to an auto repair shop and have them check it out. I live on Social security disability and cannot afford to take it to a repair shop. I replaced the headlights with factory headlights but that did not solve the problem. I did not have the problem before taking it to Hill-Kelly and have tried everything I know of to locate the problem. A couple of months later I still have the problem with no other resources to try and fix the problem I feel that Hill-Kelly cause and then useing the headlight change, put the fault on me.
Been using Hill-Kelly for 4 years to service our Van. I would recommend them to anyone. And Holly is great at representing us at check-in. Fast, efficient, professional and personal.
Janet Haber was the deliver of bad news for us. Her personality and comforting smile made our 2022 Ram repair bill for fuel injector a little more bearable. Janet has the right personality for her job. We give Ja ey 5 stars.
RUST HILL is the GOAT! We have bought several vehicles from him and appreciate his help everytime we are searching for a new ride.
We had an awesome experience at Hill-Kelly Dodge, everyone was friendly and welcoming! I bought my very dream car and Bob Folker was our salesman, he was personable, transparent and very professional, he made the process painless and uncomplicated. I am beyond grateful and I would absolutely recommend him to anyone wanting to purchase a vehicle!
Amazing and professional service by Nicki. I called and was in the worst mood but she made me feel comfortable and at ease. She made a terrible situation much better. I can't imagine bringing my car anywhere else for service
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