Super service. Manager Nora was very polite and friendly, and very professional. She answered all the questions and satisfied all our needs. We left by car in four hours satisfied

Steven was very accommodating. Professional. Steven Anderson took the time to make sure all my needs were met at a timely fashion. He made sure I knew how to set up my vehicle. I had a wonderful experience. I highly recommend Steven Anderson at this dealership when you are ready to purchase your new or used vehicle. Thank you Steven , Dawn Roberts

This was my fourth RAM from Jerry Ulm and im always treated like a friend. I found the exact truck I wanted .

The dealership work hard to get the deal done for me. The finance manager got the payment down to the amount wanted. Since I was out of the local area they got the vehicle shipped to me in just a couple of days, that was great.

Overall, our experience was okay, but there were a few issues worth noting. When we first arrived, Steve quickly passed us off to another salesperson, Cody. Cody did a great job working with us and was probably the main reason we ultimately purchased the vehicle. He was professional, helpful, and easy to work with. One concern is the dealership’s pricing structure. The advertised prices appear very low, but they require multiple discounts that many customers likely cannot qualify for. In addition, the dealer fees and registration fees seemed higher than what we have seen at other dealerships. The business manager portion of the process nearly caused us to walk away from the deal for two reasons. First, after we had already agreed to pricing, we discovered the vehicle only came with one key. The business manager was the first person we spoke with after learning this, and his response was essentially that it is a used car and we should deal with it. That response felt dismissive and could have easily cost the dealership the sale. Second, when I sat down with the business manager, I mentioned that in the interest of saving time, I did not intend to purchase any additional products or warranties. At that point he stated that he was required by law to go over extended warranty options and referenced the “Model Act.” This appears to be inaccurate. I believe dealers are required to disclose whether a vehicle is sold “As-Is” or with a dealer warranty through the FTC Buyers Guide and provide written disclosures if a service contract is purchased. There does not appear to be a legal requirement that extended warranty products must be verbally presented to every customer during a vehicle sale. My understanding is that the Model Act and Florida service warranty statutes regulate how service contracts are structured and administered, not that they must be presented to every customer as a legal requirement. I have bought vehicles in the past and have never had this issue. Presenting optional products as something required by law can create confusion for consumers. If presenting these products is corporate policy, it would be more transparent to explain it that way. When I questioned the statement and mentioned I would research it further, the business manager indicated that he might not sell me the car if I pursued the issue and went to the store manager. That interaction was disappointing. Again, Cody did an excellent job and was a pleasure to work with. Overall, the experience was ok. I hope this feedback helps improve the overall customer experience.

Very good customer service. Good atmosphere. Very clean facilities. A purchase 5 vehicles. Highly recommended