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sales Dept.
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Was very helpful during the long repair Kept me updates with progress Resolved all issues
They were prompt, described what was going to be done and the cost. Very friendly
Mechanics could not find the water leak in my vehicle. Cody the service advisor was very good. He asked me to bring in my vehicle when water is found on my rear carpets again.
Went in for a service. Came out with a new car Cesar made it possible to buy out my lease and get a new car within my parameters. He was excellent
Accurate quote, decent timeframe, no attempt at overselling Friendly people who seem to care about their customers.
Customer service was excellent from the moment I called to have the appointment made the lady that scheduled was very pleasant, then when I got there Cody was my service advisor who was very courteous! I was not impressed by the team leader on both visits there, I don’t know it she was trying to impress me or to show her authority there, but it was very distasteful and disrespectful the way she spoke to her subordinates. If this is her normal behavior management needs to address this matter, as this will create a very hostile environment for employees and not a good face on the front page for your organization. My car was there for 2 days when I returned to pick up, everyone was great that I encountered with, oh! I must mention the drop off driver Mr Cheese he was very accommodating and pleasant.
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