I recently purchased a 2025 Jeep Wrangler Willys 2-door from Criswell in Gaithersburg. Leon Travis was my salesman. I'm 65 years old and have purchased a couple of dozen cars in my lifetime including Toyotas, BMWs, and Mazdas. I think this fun as heck Willys purchase is a result of a delayed mid-life crisis, but I can assure you I'm enjoying the heck out of driving it. With respect to the buying experience, I am happy to report that this was the most pleasant, low to no stress, professional, zero issue buying experience ever. I felt I got a fair deal on the Wrangler, I am not a pay the sticker kind of guy. Leon is highly knowledgeable, easy to talk with and very patient. After meeting Leon on an an initial 'fly-by' of the lot, it took me over a month to be comfortable that I had the right Wrangler in mind, and that I was ready to 'go through' the buying experience. Leon never pestered me, when I would send a note asking a question, he would answer promptly and let me know politely that he would be around if I wanted to test drive any particular Wrangler model or meet to work out a deal. I sent Leon a note letting him know I was ready to pull the trigger but that if I came to the dealership 'here is how I want the experience to go'. I was really impressed, the experience, price discussion, closing discussion, and drive away went exactly as I had asked, Leon curated the experience, had prepped his manager and business manager to ensure they followed the script. I test drove the vehicle, agreed on a price, finished the closing paperwork, and drove away on a full tank of gas (thanks Leon!) in less than 3 hours. The Wrangler (knock on wood) is now 3 weeks old, and there are no issues to report, flawless thus far. I highly recommend the dealership, and in particular Leon if you're considering a Jeep or other brand they sell. Take care, Joe

In all my years of purchasing a car, this was the most relaxing experience. Leon made the experience painless. I intended to visit and review the inventory, but after speaking with him and becoming more comfortable with him, the trepidation I was feeling disappeared, and I could focus on what I needed. Moving forward, I will only come here for my new vehicles, working with Leon. I've already recommended him to my friends and family.

VERY HELPFUL AND COURTEOUS, EXACTLY WHAT I EXPECT AT A DEALERSHIP!! I WAS VERY APPRECIATIVE!!

I had the most professional experience w/ Dietrich Marcelin. He listened to my car sales needs, & was able to navigate the process to work in my best interest. I love the car - Dietrich was so attentive from the beginning to the end of the process; he was very patient & explained everything to me; which made me feel confident w/ my purchase. I highly recommend Dietrich Marcelin to help you purchase your next car!

Mr. Leon Travis and the entire staff at Criswell were incredibly knowledgeable and helpful during our jeep purchase. We appreciate your assistance.

2nd opportunity to purchase from this dealership. Happy to say I'm never disappointed. Thank Mr. Leon Travis and the entire team at Criswell for making our car buying experience wonderful.