Great Experience! Top notch customer service. Worked with salesperson Nick Cote and sales manager Brian Silvia. Stress free buying experience for sure, smooth process throughout, both super friendly and helpful on deciding the correct vehicle for my daughter. I was kept informed along the way, answered all of my questions with ease, never had a single worry. Brian was very professional, experienced in the industry, and made us feel very comfortable from the start. I cannot thank him enough for all the he did for us, made the buying experience a pleasure. The selection of vehicles and trim levels at the dealership was great, didn't take us long to choose the correct one. This is my daughter's first new vehicle, and she is super happy and loves this place. Was a pleasure working with both of them, definitely will be back for the next VW here, thanks very much guys!

I was very disappointed with my last experience at this VW service center. The certified service manager ignored my concerns and gave me misleading information, which made me feel misled and disrespected. Instead of addressing the issue transparently, the staff refused to take responsibility and further damaged my trust. As a loyal customer, I expected professionalism and honesty, but this experience made me question the reliability of VW. They told me to take my car and leave. This level of service is unacceptable and has seriously damaged my trust in the VW brand.

I think I am on my 5th or 6th Volkswagen through these guys and I can’t remember any dealership as friendly, competent and thorough with some of the best customer service I have personally experienced! I have every service and oil change done here. It’s nice to be recognized and comfortable when dealing with the same people during the life of a vehicle. No doubt I’ll see them when it’s time for a another new Volkswagen in the years to come. Thank you all at Quirk.

Pleasantly surprised with my experience here start to finish. Showed up an hour before closing, on a whim. Got the ‘new guy’ Dakota and he was great. Manager Jeremy was great to deal with in person and via email as I thought it over the follow long day. Picked up my vehicle two days later and Devon and Daniel were great as well. Clean, professional and no pressure vibe. I LOVE my 2024 Atlas. Thank you!

I have used this dealer for years and have noticed the decline in service. I have purchased 2 cars from them and have had them maintained by them till recently. On my first car the service was pretty good until the end of me having it. They inform me that my car needed repair due to the oil be over filled. We I told them that they were the only one that did my oil they didn't want to hear it. Fast forward to the my 2nd car. Everything was good till getting close to my warranty expiring. The tech did a repair right before and the issues started. All of a sudden i started losing oil. I toke it back to Quirk to have it looked at. I was told these cars are know for burning oil and there is no leak. So I continued to monitor the oil filling as needed. Had a few more services with them. Then my car has an intermittent water pump failure/thermostat housing issue. I called to see about taking it in and explained what was going on and that it was urgent. The girl/lady said I can can schedule you in for 2 weeks from now. Last I used them. I contacted another VW dealer who got me in the next day. That is when I found out I had been leaking oil not burning it along with my other repairs. I guess it shows that the video's of your car during the multi point inspection and useless expect for brakes. I have used them for 10 plus years and would not recommend them to anyone. Even for the body shop. That repair needs to be redone as they used cheap repair part(china)/bad alinement and overtime the hatch is wearing away the paint on the bumper. I used to recommend them to everyone. Not any more.

The definition of low life xxxxxxxx.... If you ever want to service your car at this garbage AKA south willow xxxxxxxx think twice.... You will be greeted by one of the worst customer service aka the C! She has the south willow attitude on her back, she will hang the phone on your face. She will tell you good luck with that when you tell her you going to call the GM or Mr Quirk himself..... It get better the service manager Mr tough guy Mat told me on front he's boss and customers if you wasn't working that day I called he's girlfriend the C word he would punch me in my face and lay me out. Sounds like notnonly you're to your customers but you want the threat them too for the simple fact she was rude and hung up the phone on you..... Sad part all the big managers where right there and did absolutely nothing.... Remember take you service somewhere where else the munite you get her and tough guy Mat