They really took great care of my Mini. Albert explained it all to me and helped me understand the bill, while Mario explained what work had been performed in a video

Our service advisor, Richard Correa, was fantastic to work with. While the service was excellent overall, we are giving a four-star rating because the technician delivering the car overlooked a dashboard notification for a burnt-out bulb. Thankfully, Richard immediately addressed the issue by sending our car back for a complimentary bulb replacement. His professionalism and quick action are why we have been servicing our 2016 Mini Cooper Countryman here for years and will continue to do so. Thank you!

Come one come on. Many of Escondido with Terrence has the service manager. Just take your car and you will see it's one of the best experiences you ever has as a customer

Great service and recommendations for my Mini. Thank you for your help and patience Richard!

To cool thanks very good customer service parts department very helpful and getting my parts for my mini cooper

The advisor, Richard Correa, was very helpful, friendly & attentive. He made my experience less stressful with his patience . He did not try to take advantage of me by having them perform unnecessary services. He has restored my trust in BMW’s , service center. Thanks, Richard!