Please update the areas marked in red before submitting.
How would you rate Tiera (Selena) Sheppard?
How about Southern Mazda Newport News?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Was efficient Was an overall good experience That's it It was fine all good Right

I had warranty work done within 30 days of purchase of a used Mazda. Mr. Williams knew exactly what to do, took care of everything, put me in a nice loaner vehicle and all I had to do was wait for the call when it’s ready for pickup a few days later. Both the repair and a loaner were free of charge to me and it feels like I’m driving a brand new car now. Thank you team Southern for a top notch world class treatment.

We love the dealership but my husband was there for 6 and 1/2 hours because there were 2 mechanics and quite a few cars! They need not to take as many repairs do people don’t have to wait that long! It’s never happened before but they made him feel better by the time he left.

In and out quickly. Belle did a great job for sure! Much appreciate and looking forward to future visits for service.

It was fine. Felt comfortable and will go back. I was pleased but you need to hire more service attendants when customers walk in to the service department.

The video of inspection was great and unexpected. Great communication and explanation of the work that was done.