Mercedes-Benz of North Palm Beach

9275 Alt A1A

North Palm Beach, FL 33403

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Exceptional Luxury Experience at its Finest! ⭐⭐⭐⭐⭐. If you want to experience what true high-end customer service feels like, this is the place. There is a massive difference between an Auto nation dealership and a real Mercedes-Benz dealership, and this team proves it. Not only did they have the best prices we could find, but the level of care and professionalism was simply outstanding. The process was seamless thanks to three specific professionals: Danilo (Sales): Danilo is a class act. He was incredibly knowledgeable, attentive, and made sure every detail of the car was perfect. He was attentive, knowledgeable, and never pressured the process. He took the time to ensure every question was answered and that we found the perfect vehicle. Rafael (Manager): his pricing was transparent, and went above and beyond to ensure we were happy with the deal. His pricing outperformed every competitor we researched. Rosana (Finance): Roxanne made the "dreaded" finance office the easiest part of the day. She was professional, efficient, and took the time to explain everything clearly. Mercedes of North Palm Beach showed they value every costumer time. No games, no hidden fees—just a smooth, high-end transaction from start to finish. This was our first time here and it would definitely not be the last at all. Highly recommended!

Got my EQB from Ariel. It was very easy to deal with and great price from get go.

Ken Ersoy is the greatest employee of Mercedes So helpful and accommodating I look forward to purchasing a new S 580 in the near future here

Go see Alex G! Run don't walk. Alex did not rush me. Took his time to answer every question. Did not upsell me nor sway me to make a different decision than what I wanted. He did not change numbers or use sales pitches. I made my own decision and felt I could have left without a car without being pushed. Turns out I got the car that I want with the numbers that I was already fully aware of. Alex made the process simple and continually asked if I understood and needed or wanted anything. I will refer him for sure!!! A+++ service We will definitely be back.

When other MB dealers fall "very" short, especially Miami, MB of N. Palm Beach has always come through for me. 2nd to none customer service especially Ariel Lopez and the entire management team. They are a class act!!!

Should you think "Mercedes Me" will help you - forget it. Waited 2 and 1/2 hours and they never showed up. It is a totally sham service. We had to finally call the police in Palm Beach to rescue us when our 2021 Mercedes AMG 63 totally locked us out of the car. Allowed me to open the back door to throw in my purse (cell and $) and then totally LOCKED UP. No one from the Mercedes Me. or the dealership (North Palm Beach) could/would help us.