1544 Martinsburg Pike
Winchester, VA 22602
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Bought a Jeep Liberty with a trade in in July 2017. Had to made several trips to get the plates and Jeep ready for me. Kept me waiting and not organized. Put around 3000 mile on the jeep and the engine is shot. Spent over $4300 in replacement engine and labor. Selling lemons not Cars!
Goldstar has terrible customer service, the vehicles are questionable. I would never recommend this dealer to anyone else. My experience at Goldstar has been the worst car buying experience of my life.
FOR EVERY PERSON WHO CAN READ THIS TAKE. MY ADVICE FROM SOMEONE WHO KNOWS...YOU SHOULD BE COUNTING YOUR LUCKY STARS THAT GOLDSTAR EVEN EXISTS AT ALL. . THEY ARE THE ANSWER TO ALL THOSE OTHER FANCY DEALERSHIPS THAT YOU NEED A 800 CREDIT SCORE OR BETTER TO GET ANY DECENT AMOUNT OF RESPECT, WITH A FAIR AND HONEST PRICE... GOLDSTAR. MOTOR COMPANY WILL HELP YOU BETTER THAN ANY. OF THE COMPETITION AROUND PERIOD!! AS WITH ALL RELATIONSHIPS YOU. MUST BE HONEST AND WILLING TO WORK WITH THEM ..... NOO xxxxxxxx. OR ATTITUDE AND THEY'LL DO EVERYTHING POSSIBLE TO GET YOU WHAT YOU NEED. TRACY, MATT, JR, AND ESPECIALLY THE. OWNER ...THOMAS WILL TREAT YOU EXTREMELY NICE , FAIR AND STAND BEHIND WHAT THEY SELL YOU. THEY HAVE EVERY. DIFFERENT KIND OF LENDERS AVAILABLE TO HELP YOU AND WIZARD BEHIND THE CURTAIN NAMED KELLY TO GET THE JOB DONE! A WELL TRAINED STAFF OF MECHANICS IN WINCHESTER.TO. FIX WHAT GOES WRONG. NOBODY'S TELLING ME WHAT TO SAY.AND I'VE BOUGHT MANY CARS OVER THE YEARS...THIS IS THE PLACE TO BUY YOUR NEXT CAR. .....STOP YOUR WHINNING AND START YOUR DRIVING...... DAVID PAUL....
Bought a GMC Acadia had nothing but problems after I bought it. Vehicle has spent more time in garage then we've used it. All there vehicles are junk. Somebody is right there too sell you a vehicle but once you buy it and you start having problems it's like who are you and what do you want. Nobody returns phone calls. They tried to fix a power steering leak 3 times I told them the power steering pump was bad guess what it sure was. I wouldn't recommend buying a wheelbarrow here what a joke.
I wouldn't even have enough time to write EVERYTHING that I want to here but DO NOT BUY A CAR FROM HERE. WALK AWAY. I purchased a vehicle here and out of 5 months of financing it, I probably got to drive it a total of 15 days. Every 5 days the car kept breaking down. And the dealership refused us of a refund. I had to take them to court to get what I wanted and even then I lost out on a lot of money. These people are careless and unprofessional. PLEASE LISTEN AND SAVE YOURSELF THE TIME AND MONEY AND GO SOMEWHERE ELSE!!
This dealership was one of the most pleasant dealerships around. My dealer, Tracey Johnson, was amazing! She took the time and energy with me to make sure I was comfortable and understood everything! Thank you so much Tracey!
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