1769 Central Ave
Albany, NY 12205
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Easy to work with, takes care of everything for you even sets up Bluetooth/phone capabilities. They don’t push you to buy and took me serious, which is much appreciated.
A b c d e f g h i j k l m n o
This was my first time at the Otto service center. I was greeted instantly and happily! Everything was clearly explained to me and the work was done timely. My service advisor was energetic, happy to help me and kind. I have already told others how impressed I was. I will certainly use Otto for my Cadillac moving forward.
My experience has always been extremely pleasant. The dealership personnel is always very friendly and accommodating. It's a very comfortable place to sit and wait for your vehicle.
Otto Cadillac always takes care of me. Amber is most helpful! A a a a
Great service and patience. Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstanding, the Tech who explain the new car control panels to me (forgot his name) last but not least Beverly the Receptionist always pleasant when answering the phone with her welcoming voice amd tone. Also to the staff who made sure I had a loaner to continue to get around. I am so grateful 🙏🙂 and happy 😊 😃 😀 😄 😁 about my professionl treatment showed to me by the OTTO Cadillac Staff I see why parents Drive Cadillac from Otto. " Thank You"
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.