I have had 5 new cars from Norm Reeves in the last few years. Max Mallard has been the sales associate I have had the pleasure of dealing with. I'm 80 and have been been a commercial real estate broker for the last 45 years. Still am! Max is the epitome of a knowledge, honesty and a caring sales person. Just a joy to work with. He listens!!! I have been extremely happy with our interactions. You can trust him. He has now been promoted to sales manager. That's no surprise. Ask for him, Tell him Dave Bruce sent you.

Bailey and the team Norm Reeves were excellent. We traded two cars for a fair offer and bought two new Hondas. Thank you for an excellent experience

Liars through and through!! I had an appointment tonight at 6:00 with Kenneth Jackson and left work early to place a deposit on a vehicle that I was promised only to be given some lame excuse that they no longer had the vehicle, although no one ever called me to tell me that before I drove there. Norm Reeves should be ashamed of their business practices! Unbelievable!! What a disgrace!

3/5/25: I am from out of state and I had a nail in my tire. My Honda is only 8 months old and has 16k miles on it. Okay, I replaced the entire tire because they told me that the nail had worn the tread. That was the first red flag. I am staying an hour away from the dealership and I was on my way home after paying $270 for ONE new tire and noticed that there is grease or brake dust all OVER the ceiling of my car!!! How does that even happen?! Of course by the time I had noticed it, the shop was closed, although I had left only 20 minutes prior. I called the sales dept and asked to speak to a manager, but he was busy with a guest, I was adamant to the operator that he return my call prior to the sales team leaving- but no such return call was made. I should be leaving town tomorrow to take the 10 hour drive back home but now I have to wait for the shop to open at 7/7:30 to drive the hour there just to get them to address the filthy head liner. Again, HOW or WHY did this happen in the first place when only the tire was being changed?! This car is brand new! I don’t even allow anyone to eat in my car because of the beige interior- but now it is all completely stained up. I’m am BEYOND mad and would NEVER EVER recommend their service dept. to anyone in the area. This should never have happened!

Bye-bye Norm Reeves Honda in Port Charlotte, no thanks or stars from your former repeat customers. Reasons are below: 01/28/2025 we found a certified 2024 Honda CRV. Unfortunately, we were shown a history car report from a different car. 01/30/2025 the car was ready to be picked up, we bought it, but neither a certification nor a correct history car report was given during the purchase. 01/31/2025 we went back to get missing documents to find out that the car was in TWO ACCIDENTS. If it was disclosed right away, we would never consider buying it. The dealership promised to get us a different car or our money back. 02/03/2025 we returned the car and wanted the dealership to cut us a check. They promised to get us a new 2025 Honda by 02/14 (Valentine’s gift), and we decided to give them another chance to make wrong right. Timing was the issue, but we were assured that the car would be at the dealership not later than February 14-16. 02/17/2025 no calls; we visited the dealership to find out what happened to be told by Mike Austin that we wanted to purchase the most popular white car with gray interior as if we had not discussed it before. No apology from Mike who said that the car might be available only in 2-4 weeks. Try to live without a car for another 4 weeks. The only decent person who apologized for the inconvenience was Roy. We got our money back, and the dealership lost their devoted customers. G&Y Kogan

Joe was very nice and knowledgable on helping me buy my ford bronco. I would highly recommend him.