4011 East Center Street
Conneaut, OH 44068
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Wonderful people! Very friendly and helpful! I got a sweet deal at Greg Sweet Ford! Smaller dealership and big on customer service! Thank you! I would definitely recommend this dealership!
Great people to work with! We will come back again! The Greg Sweet Ford team was very easy to work with!
Our 2017 Lincoln MKX has failed to start 4 times in cold weather. It has been to 4 different dealers with no one even finding the problem. It happened again while at our daughter's in Jefferson Ohio. Went out to leave on Monday morning, car wouldn't start. Because no Lincoln dealer was close by, the car was towed to Greg Sweet Ford. By 2 that afternoon, they called and said they found a relay stuck open. Since it was too late to go home that day, we told them to service the vehicle and we would pick it up the next day. By 2 pm the next day, the car was repaired, serviced and washed. Very reasonably priced service too. Very good experience and they found the problem.
I am writing you this short note to inform you of the outstanding team you have at Greg Sweet Ford, but I’m sure you are well aware of that fact! I recently bought a F150 from your team and could not be more impressed. Chris Ritchey, Joe Coccitto, and Michael Kelly took great care of me at the front end and Loretta Tratar, Jimmy Whitbread did the same in the service department. I am in my 60’s and have purchased many cars and trucks over the years, this is by far the most rewarding easiest and smoothest it has ever gone. It was well worth the trip from Pennsylvania. They all did above and beyond, everyone that I had contact with could not have been more professional. That Sir speaks volumes of your leadership and guidance to your employees. Consider me a repeat customer and any family and friends I have will be informed of the great service and deal I received at you dealership. Thank you, and by all means two thumbs to your team.
This is the 2nd escape I have purchased from Greg Sweet. I really enjoy the personal service I receive and how they go out of their way to help me. My sales associate Karen has been great. She is always friendly and nice to talk to.. She goes out of her way to see to my needs.
Greg Sweet Ford had the vehicle I was interested in to replace my 9 year old truck. Karen the salesperson was very courteous and the deal went very smoothly with minimal need to haggle. She went out of her way to make sure I had a pleasant experience from beginning to end. She and her coworkers made the entire experience smooth and painless. Their appraisal process, and offer on my trade was very fair, which eliminated the worry of a low ball offer (e.g. Black Book), and any need to haggle. I liked their on line process for presenting the deal to me; gone is the day of starting with a contract to purchase. Beside the salesperson, I had contact with who I assume was the Sales Manager (forgot his name). parts counter person (forgot his name), and the Business Manager. The salesperson went out of their way to make sure my phone was synced to the truck and my Ford Pass account app was set up.
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