975 Fish Rd
Tiverton, RI 02878
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I have been a customer of Viti Mercedes since I purchase my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a statement of trust and praise to the quality of services Viti offer. I recommend them to everyone.
Was having electrical problems with my car. They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained everything and the tech did a great job.
The service staff at Viti Mercedes are excellent! They do a fine job with routine service appointments, and this week they went above and beyond. The power steering failed on our SUV, two days before we are scheduled to drive our child to an out-of-state college. Ray in the service dept got our car on the lift that afternoon for a diagnosis, they had the part the next morning, and returned the repaired car to us on time for our trip. Thank you!
The Viti dealership has serviced my cars for many years - there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running condition.
I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is always willing to go the extra mile to make sure that I am 100% satisfied. Highly recommend if you are in the market or need to an effortless service experience. Best of the Best!
Courteous, straight shooters, no pressure and very supportive of my need for good info, also conveniently available for test drive or phone call.
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