5200 Oaklawn Boulevard
Hopewell, VA 23860
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Shawn. T at Strosnider was so easy to work with in finding a car for my daughter. He is very organized and straight forward. I didn’t feel pressured or that he was trying to sell me something I didn’t want. Shawn really took the time to listen to what I wanted and help me find just the right car.
Ms. Candy was very respectful of the situation I am in and very patient. Very caring and professional . Went above and beyond….. Thank you
I recently brought my 2017 Silverado to Strosnider Chevrolet for electrical issues and had a very disappointing experience. I was told throughout the week that diagnostics were being performed, but my dash camera footage showed that the truck was never entered, moved, or touched while it sat on their lot. Despite that, I received a call stating that my steering gear was bad and that the repair would cost nearly $2,900. The diagnosis didn’t match the symptoms I was experiencing, so I checked the truck myself. It was completely dead from sitting all week. I replaced the alternator in their parking lot, and the truck immediately ran perfectly with no steering or electrical issues. I also reached out to the General Manager, who said he would follow up with me, but I never received the promised call. The communication I received did not match what actually happened, and the misalignment between updates and the reality shown on the dash camera was extremely frustrating. I hope the dealership reviews their diagnostic process and communication practices so future customers don’t have this experience.
I was extremely pleased with Candy’s service today! She made the process seamless and pleasant. I will refer others to her as well.
We were so lucky to find exactly what we wanted. The Strosnider team was amazing! They spent weeks looking for the exact truck we wanted and they were successful! We love our new truck and how easy the buying purchase was! Highly recommend the team!
Extremely pleased with my experience at Stronsnider. My salesman Shawn was awesome. I never felt pressured or uncomfortable during the process of purchasing my vehicle. He was knowledgeable and patient when I was going back and forth with what I wanted. My budget was respected without any upselling. My family have been customers multiple times in the past. Overall highly satisfied with my purchase and would return to this dealership again in the future
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