Honest dealer, works to make the customer happy by any means, not pushy. They are my go to for VW. Ask for Boston & Hossien

Bought a certified pre-owned Volkswagen Tiguan in early December. We were supposed to have 2 key fobs and we even signed for that, but then at the end, Edwin gave us only one key fob and said the other was somehow lost. BUT they would definitely get a second one ASAP. So I called a few times to check the status, and eventually Edwin called back to say "absolutely don't worry, it is ordered but it will take at least 2 weeks." So we waited and waited and didn't hear anything. Then last Friday my wife went there and inquired in person. They had no record of a new key fob being ordered, but they would put the order in now! Wow, just completely unacceptable! I mean the guy Edwin called to say "Don't worry, the Key Fob is ordered and there is nothing to worry about", and there was no order made! The rest of the experience was average, but the issue above is a complete no-no hence the 1-star rating. UPDATE: I appreciated the Reach Out from Danny Ryan the GM. He didn't overpromise anything but he listened and I felt will make a good effort to make sure this issue is taken care of ASAP and that it doesn't happen in the future to others. So changing my review from 1 to 3 stars.

I recently had a back tire blowout on the 605, as I was passing the dealership. Lucky for me, I was able to get to the dealership and Tyler had his guys put the spare on for me, with no charge. I was in and out in less than 30 minutes! I purchased my car here and have been getting my car serviced here for the past 5 years. Tyler and Aisleen (service reps) have always been extremely helpful, professional, and knowledgeable about my car. They have also spent extra time working with the warranty company to make sure everything is getting covered appropriately. I know my car is in good hands when I bring it here. I can't say enough good things about this location!

I came in the dealership and worked with Westley amazing customer service helped me pick out the car that was right for me went over everything on the vehicle very helpful. Definitely going to be referring my friends and family to this Volkswagen.

Aisleen Garcia A Service Assistant made my entire experience at this dealer an awesome one. She helped me and I had an excellent customer service.

The sales representative Leo Ramirez made my entire experience at this dealer an awesome one. He was very informative and attentive. I totally recommend this dealer.