400 Automall Dr
Roseville, CA 95661
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The service department has always been outstanding. Ken our service writer is outstanding. That includes all of the staff in the dealership. We have going there for a very long time and they always make us feel at home and welcome.
As usual, excellent service. Art took me in immediately to solve my coolant problem. Excellent dealership , overall
Ryan Martin and his sales team rock! Everything went very smooth and was very satisfied with our truck purchase. The detail team lead by Kenny also did a great job with bumper coating and ceramicoat finish.
Great service and very satisfied. Everyone has a friendly personality and easy to work with.
Jeff, my service rep, was very cordial and professional, no complaints about any persons there, - that was a good experience. My concern is the labor cost me $1,180 and nowhere can I find how many hours of labor were involved for any of the items that were addressed. There is nothing showing x-number of hours X the hourly rate for any component of work done. I have no idea of what you charged me per hour, but I think it was around $78/hr. That equates to 15 hours of work and I think about half-to-two thirds that amount of time is more accurate. Also, I needed a new plastic part for my driver's arm rest support; $940 for parts and labor, how can that be? I opted not to fix that item and I'll find a different means of addressing it.
Excellent Service, reasonable and friendly service clerk. Waited and time was reasonable. My go to place for work on my Buick.
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