Reliable Buick GMC Cadillac

400 Automall Dr

Roseville, CA 95661

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

George went above and beyond for my truck needs! He never stopped trying to get me what I wanted and to make a deal. He even texted with me in his off hours as well. I honestly went back to Reliable GMC because of him because he earned the sale and my business!!! Cheers to you George on a job amazingly done! I forgot the Finance guy in the back but he was a nice and fun guy as well. I need laughter and jokes in my life and they all held their own with me. :)

Not the dealership I purchased my vehicle from. I ordered a trailer hitch to be delivered to and installed by this dealer. I also ordered the plastic cowl that fills in the bumper gaps nicely. Here's where I made my mistake. I paid for the hitch to be installed when I purchased both parts, but not the cowl. I get a call from my very nice service advisor and I'm told the mechanic is having some trouble installing this cowl and wanted to let me know there's going to be an extra charge because of it. I was informed the shop rate is $250 per hour and the technician had already put in over an hour. I was told that I would not encounter the full price that likely my charge would be around $120. I said I could live with it but I wasn't happy as the part is oem and only a $35 part, with the online option of it installed for an additional $30. I was told they can not honor that price, but not to worry, I wouldn't be paying full price. $127 later I was on my way. I can not recommend this location for reasonable service pricing.

The service department has always been outstanding. Ken our service writer is outstanding. That includes all of the staff in the dealership. We have going there for a very long time and they always make us feel at home and welcome.

As usual, excellent service. Art took me in immediately to solve my coolant problem. Excellent dealership , overall

Ryan Martin and his sales team rock! Everything went very smooth and was very satisfied with our truck purchase. The detail team lead by Kenny also did a great job with bumper coating and ceramicoat finish.

Great service and very satisfied. Everyone has a friendly personality and easy to work with.