Had a service B appointment on 5/18, arrived a little early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversation. When my car was ready early, Brian explained a couple issues in detail and we made an appointment for those issues and he ordered the parts,

Had a good experience , customer service is excellent , Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer and Franco to work with 😊

Great customer service. Steve Boston was a pleasure to work with. He delivered my new car to my home!

Coming in from New Jersey it was extremely challenging to buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car for personal use, this was a difficult transaction for me. Through it all, the shining star was my sales person Dynae Danakos. She not only kept me from bailing out, but has been nothing less than a dedicated super star who relentlessly worked to make me happy. She is a great asset to Mercedes of Sudbury. In the end, they delivered the car to my home in NJ and we love our new car!

Had a great experience leasing a new vehicle. The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visited.. No games, dealer add ons or hidden fees. Highly recommend!

Excellent, timely service, with great communication. Fred Romsey always goes out of his way to determine what service is requiired, and make certain that it's provided.