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Working with Cesar and the team there was a fantastic and a smooth experience. I really appreciate the way we were treated and I felt like we got a fair deal from fair and honest people. If I ever need another car, I will come back in a heartbeat.
Very pleasant experience. We had our eye on a used 2018 Odyssey they had for two weeks since ours was totaled. The folks at Arlington Buick GMC continued to follow up with us via text, and even already had the car prepared for a test drive when we got there. Alexsei went above and beyond accommodating us, taking into account that I knew about the upcoming 105K maintenance needed based on my review of the Carfax, and we worked out a number based on that. Alexsei’s backstory was also awesome to listen to, and even showed us pics of his first beater car and kids’ hauls from Trick or Treating. It didn’t feel like we were dealing with a salesman at all, just a fellow parent and great person. The van itself was immaculate inside and out and had all listed features. We are obviously very happy with our purchase, but also glad that the buying experience didn’t feel super cringey like with most dealerships.
Amazing customer service and salesman support, great variety of vehicles. It was a pleasure purchasing our vehicle from here
I was in the market for a pre-owned vehicle and the staff at this dealership was very friendly. Cesar was very professional and not extremely pushy like other salesman. He was attentive to what i was looking for and helped me get my car the same day. Very glad I dealt with him. He also speaks Spanish so a huge plus.
Arlington Heights Buick GMC has been our dealership for years. We buy our new and used vehicles from them, and their service team is top notch. Waiting for Buick to offer an EV before we buy our next vehicle from them.
The salesman, sales manager, and the Mike our Business Manager did a great job for us. They didn’t have the truck we wanted but they went out and found it for us. Great group of people very customer focused.
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