Rather would give zero or -ve number if that rating scale is available for exorbitant charges for the brake and caliper repair/replacement work. Should have researched more or gotten second opinion before approved the work but trusted the Zimbrick. Brake and calipers work well over $2500 (even if they are genuine OEM parts prices in 2026). It is a rip off. Go for second opinion in doubt. A highly disappointed customer

Mike Weaver is a very dishonest service writer and a liar! run from Zimbrick. garbage experiecne!

Sometimes when you pay more you get more, including peace of mind! They really are reliable and trustworthy,they want you to walk away happy!

I stopped in for air in my tire and they ended up fixing my tire because of a leak. This was all done without an appointment. I was very impressed because I thought I would have to make an appointment to get it fixed once they discovered the leak. I always recommend Zimbrick and that's the reason I keep buying Hondas.

I bought a Honda Accord 3 years ago and took it to Zimbrick for service. The brakes never worked right and my wife mentioned it every time she went in for a service. They looked at the brakes and said they should be fine....The ABS went off around corners and the car would come to a grinding stop - all the time. We ended up hating the car. I took it in for the last time and was told that the catalytic converter was rusting out and needed to be replaced. While saying no to that I could hear another "member of the service center" tell the same story to another Honda owner. What a waste of money. Got fed up with Zimbrick and took the car to a mechanic who replaced all the brakes and the car worked perfectly. I ended up hating a car for 3-4 years for no reason other than it wasn't getting fixed. A few months later we traded the car in and will never buy another Honda again. Zimbrick tried to sell me stuff that didn't need and ignored the major problem with the car. I just wanted the brakes to work right. Didn't think it would be too hard for a dealer but I was wrong.

I have a Hyundai that I bought from a differnet Zimbrick dealership. A loosened piece of weather stripping was preventing my window from closing and heavy rain was in the forcast and I have no garage. It was 6:30 at night and this Honda service center was the only Zimbrick service center open. I pulled in, told them I didn't have an appointment and didn't even have a Honda, but I had an emergency. Kyle, Kevin and Logan, never having looked at a Hyundai before, slowly and carefully diagnosed the problem, carefully disassembled the door and fixed my weatherstripping. I was very impressed with their thoughtfulness and ability. Together the equally worked as a team. They were professional and careful with their work and I couldn't be more appreciative to them for saving my interior and not even hesitating to help a guy in trouble with a Hyundai. You guys are the best. Keep up the good work - outstanding customer service is so very hard to find nowadays, but you guys could teach classes on the subject. Thanks again, Robert Roethke Monona, WI