499 South Pickett Street
Alexandria, VA 22304
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sales Dept.
service Dept.
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Service representative was very professional and helpful with all my needs. I will recommend BMW Alexandria service department to anyone needing top notch service.
I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt comfortable and informed throughout the entire process. She took the time to answer all of my questions thoroughly, explained every detail with patience, and never made me feel rushed or pressured. What stood out most was her genuine care. She wasn’t just focused on selling a car, but on making sure I found the right vehicle for my needs. Her professionalism, attention to detail, and friendly demeanor made the experience smooth and enjoyable. It’s rare to find someone who combines expertise with such a personal touch, but Krishma does it effortlessly. If you’re considering purchasing a BMW, I highly recommend working with Krishma. Her superior customer service and dedication truly set her apart.
The service rep Myrana was so kind and helpful. I recommend working with her all the time.
I was pleasantly surprised with how relatively quickly my car was serviced. The waiting area was comfortable with a nice coffee selection and snacks. Most importantly Maxim kept me informed throughout the morning.
Jason was extremely helpful throughout the process and communicated with me throughout the entire repair process of my vehicle. Would definitely recommend this dealership if your BMW is in need of repair.
Excellent and timely service. Will definitely return. Always get good service from this location and department
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