I was referred to Yaro and he was great. He went above and beyond. Finance manager worked very hard on my approval. Very happy!

Yaro is incredibly helpful and polite! I would highly recommend him and this dealership to anyone in a heartbeat!

Yaro was a pleasure to deal with and made the buying experience painless and very efficient!

Lori Yeaw was very helpful, kind, and patient. She checked in with me throughout the appointment, I would definitely go to her again.

My sales consultant, Pedro, was friendly and efficient, and I especially appreciated the straightforward closing process with no pressure to buy aftermarket products. Additionally, Yaro was very helpful in quickly resolving an accounting error regarding a double-charged deposit. I have a few notes for improvement regarding coordination and transparency. I had to return to the dealership twice for registration and inspection, which felt like an extra visit that could have been avoided with better planning. Furthermore, I opted for a loan over cash based on a recommendation to assist with end-of-month goals and a promotion. While I was informed I could pay the loan off at any time without penalty, I was disappointed by the lack of transparency regarding the interest that accrues daily between the purchase date and the payoff date. Overall, I received great service, but I hope to see more clarity on financial charges and better logistical coordination in the future.

Wow!!!! My wife and I were inquiring about new Toyota Grand Highlanders. When we entered the showroom, we were greeted by the General Manager, James Calihan. Such a positive, no pressure, laid back greeting! James sat down with us immediately and answered all of our questions. We decided to check out 4 possible models. Simultaneously, our car was being checked out for trade in value. Great multitasking and use of valuable time. Sometimes, the best you can expect is to be treated like family. We felt like we were treated like royalty! There is a reason James Calihan is the general manager. The next person we met was Scott Vachon. Scott showed us the 4 models. Product knowledge was over the top. Scott demonstrated every feature. Our test drive was amazing! It gave us plenty of time to experience the comfortable ride and many features. Great response and power! My wife and I had a small private chat and decided to buy the Grand Highlander Platinum Edition. The process was seamless. We also bought the extended warranty, and the tire and wheel policy as well because those rims and tires are expensive to replace. We could not be happier! Thank you all at Parkway Toyota! We will let family and friends know about the great service we received! Chuck and Andrea Holmes