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Very cordial and knowledgeable service advisor . Was notified as to the progress of the work being done
Service is always outstanding. Working with Susan is a joy and her ability to explain the issues to customers is above and beyond what other dealerships provide.
Very good manners and very friendly atmosphere and informative We spoke to the right person
Great service!! The service was done well. Very honest service provide/consultant. Friendly and she knows her job. Makes her customers feel important! Can’t say the same about your car salesmen/women: Suggestion: I was at the lot for 2 hrs I have been contemplating trading in my 2020 Pilot for a 2026 Passport. I even checked out the orange one in the showroom and the black one outside on the lot. No one approached me!! To be honest I probably would have been easy to convince!! Someone sent me a text later on but I had already changed my mind.
Ana Rebolloso was courteous and went above and beyond to make sure my car was serviced in a timely manner.
I took my four-year-old Honda HR-V for his yearly Preventive Maintenance Check-Up. I requested an oil change, a tire rotation, a brake oil replacement, and since Texas doesn't require yearly vehicle safety inspections anymore, I asked for a 27-point Inspection to be performed. Manny, my Service Advisor, was very professional, easy to speak to, and very thorough. He actively listened to my questions and concerns regarding my Honda. Once the work was completed, Manny reviewed all the work that was done as well as the 27 Point Inspection and the tire rotation--which were complimentary, by the way. He even went above and beyond and washed my Honda for me. A lot of work was done and all safety points were inspected on my Honda in less than 75 minutes. While I was there, I took a stroll to admire the beautiful new Hondas. Eddie, one of the Honda Vehicle Experts, showed me the features and benefits of the 2025 H-RV, the Civic and the all new EV Prologue. If you're looking for a new Honda, this is where you NEED to go. There's no sales pressure, just a lot of help and support to help you find the best Honda for you. Thanks Clark-Knapp Honda!
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