Tell us about your experience with BMW of Silver Spring.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I give BMW of Silver Spring and David Davila in Sales my highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were among the best I found. I was uncertain about purchasing a BMW but after a test drive and multiple conversational interactions with David, I knew I wanted the car I purchased. I was treated with respect, given all the time I required, never pressured and always a positive learning experience. My deal was a win-win for both BMW Silver Spring and myself. It was comfortably easy to engage and conclude even with having a special order vehicle. There are not enough positives to say about Mr. David Davila. He is a consummate professional in every possible way including post delivery. David is deeply committed to the follow-up and follow-thru post sales experience of his clients. Since my car was delivered, he has given over a half day of personal time in educating and explaining the details and nuances of my vehicle. A BMW is a high end quality auto purchase. BMW of Silver Spring and David Davila exemplify what outstanding auto sales professionalism is and they exceed their own standards. By the way, this applies to everyone there from the ladies who greet you to “Mr. C” in parts who assists in personalization of orders on specialized tires all the way thru to the G.M. who does legwork when others are occupied with clients. Consumer Reports named BMW the top overall brand for safety and overall auto driving experience. The people at BMW Silver Spring create that into reality.
My experience at BMW of Silver Spring, Desirea and Ricky was top notch. I was having issues with my prior BMW and they were able to get me into a new 2026 BMW X6 without any issues. The process was very quick and to the point. I would definitely recommend this dealership and Desirea.
Amazing service by a great team of professionals. Edwin provided superior service and ensured I got the ideal vehicle for my commuting situation and desired features. It’s no wonder BMW is a preferred car company for military personnel, great incentives coupled with superior service!
We had a very pleasant experience working with Edwin. He was committed to helping me find the perfect vehicle, checking off every requirement on my list. He was patient and kind during the entire process and didn’t make us feel rushed. Edwin was thorough and very knowledgeable when teaching me all the features available in X5. Overall I had a wonderful experience working with Edwin and Ricky in finance. We will be working with them again very soon on another deal.
I had an excellent experience working with Ron Askew on the purchase of a 2026 BMW M440i Convertible. It was probably the easiest car buying transaction in the 9 BMW’s we have bought! The trip from SC was worth it! Pedro Delgado was also great to work with on the closing! Highly recommend this dealership when looking for a BMW!!!
Nice customer service and very quick response. easy to work. and sale person is very helpful
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.