Flim flam. Sales presentation is what you would expect from a used car sales people. Big talk, no follow through. They do NOT have a working definition of. What a warranty is.

We purchased a car from Clawson Honda Dani and Joey were amazing. They explained everything to us perfectly. And Nathan explained our touchscreen items to us and how to use everything properly. We our very happy with our vehicle and are extremely happy with the service we were provided. We would recommend Clawson Honda in Fresno to our Family and Friends. Thank You Dani,Joey and Nathan for making our experience GREAT.

I scheduled my appointment for recall airbag service as of Saturday 6/11/22 for 8:15AM. Lots of cars in line earl morning. I had to get off my car to get service attention because it’s past my appointment time- haha! My vehicle got checked-in by 8:31AM and we are waiters bc we feel the appointment would serve customer in what we all felt trust in Great service. Nope! It’s way after our 10AM promised Time . I texted the Service Advisor wanting update… no reply. Would I return here? Sharing our experience so that you now know. Haha!

I bought a car here, everything went smoothly (at least it was at the moment of buying the car). It wasn't until afterward that I learn the flaws of this dealership. 1)Lies. I wasn't expecting much from this, but it was the salesperson who told me that they would put gas in my car, wash it, and clean it. That was a lie, when I was already driving home, I realize that there was no gas inputted into the car at all. She literally gave me xx, they probably didn't even wash the car or do anything to it. 2) Broken crap. Afterward, I went to make another key copy of the key since I was only given one. Turns out, the key I have does not unlock the door, physically. I basically bought a new car that I have to waste my own money on to fix the already broken door. I wasn't even notified of this and I had to find out on my own. 3)The finance manager, Debra screwed up on the paperwork and needed my SSN a whole week later. I wasn't gonna give my personal info through phone or email so I told her to come to get it from my place, as I wasn't gonna drive across town to a place that screwed me over. Get this tho, everything was a done deal, I didn't even need to deal with them at all. 4) Matt Roberts, the Relationship Development Director reached out to me regarding my keys and said it would be an easy fix and he will help me just so I change my reviews. I agreed and was told he would contact me in three days, he never did. A week later, Lois from the service department contacted me regarding the issue. Turns out the key guy only works weekdays which sucks since I work weekdays. In the end, I made an appt on 12/9/21 at 9 AM and took off that day from work. That morning I decided to call and confirm my appt as I have dealt with xx in the past. Guess what, turns out she said my appt was the next day which I denied as I remember I said Thursday and ask if I can still bring in my car or not. She said I can still bring in my car as a walk-in. xxx? I had and made an appt for a reason. I was really pissed off and explain my key issue. She then took a long xxx pause and then said "Oh I'm sorry there's a glitch in the system as your number didn't go in" and put me on hold for a good 3 to 4 minutes. She came back saying "the key guy isn't in until 3 PM" and if I can wait till then. xxx! Then why did she make that appt with me before?! I was frustrated and just dismiss it, wanting to know how the process of fixing my key will be as I already bought another key and I don't want that key to go to waste. She gave me the xx run around and told me she will call the key guy and ask him if he can come in earlier. She called back at 12PM and told me that the 'key guy' now apparently works only on Thursday at 3 PM. WOW~ suddenly his hours changed from last week when I made the appointment. This place is ridiculous! Their EE's certainly is keeping this place top-notch to the level of the ground. Don't waste your time and money on this place! They certainly will work hard to get the money, but if you have anything wrong with it afterward, they don't give a crap regarding it. That's partly the reason why the rating for this dealership is so low. Guys, do your research and go elsewhere.

I went into this dealership just to look at the cars and ended up getting one. Jake was very nice and took his time to help me

Jake and John were very accommodating, answering all of my many questions, negotiating a great deal, and following through with updated information. The young lady that completed the financing portion of the purchase was very knowledgeable, thorough and pleasant to work with.