48 Verti Drive
Winslow, ME 04901
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I purchased a 2004 Isuzu NPR box truck with 47430 miles on the recommendation of a Vermont dealer from Stiman's Used Truck and Equipment in Winslow, ME. I picked up the truck and drove it to back to Vermont on a Sunday, called Stiman's on the following Tuesday to tell them I had a feeling the rear end was bad. I specifically asked Chuck if there was anything wrong with the truck that would give me any mechanical problems, before I went to pick it up that I should know about. He either told a bald faced lie in telling me there was nothing wrong or he doesn't know anything about what he is selling. They said they would make it right when I initially talked to them, including giving me a full refund, just let them know what I wanted to do. Once I agreed to take my money back they refused to do that. They told me to have it brought to an Isuzu dealer 90 miles from where the truck is garaged to have it looked at to determine when the rear end got damaged, even eluding to my damaging the rear end? So who is going to pay for the $475.00 - $500.00 towing bill? I already paid in full for the truck to use for my delivery business and don't even have 500 miles in the drivers seat. This truck isn't making my business money it is costing my business money and David & Chuck at Stiman's are very aware of this. They have showed they could care less about their customers by the way they are ignoring me and refusing to do anything to fix this problem or come to a workable solution. Bottom line if you buy from these guys your can expect to get ripped off, at least that is my experience with them. With 474 miles on it from the time I picked it up and the truck is useless, as in it won't move. I guess the $3000.00 to replace the rear end will be my problem. Stiman's problem is they have a delivery business owner / driver who travels all of New England, New York, New Jersey as well as long runs into Florida who is going to spred the word about this dealer. Stiman's will never see another penny of my money and every person I run into who has delivery or trucking businesses will be aware of what they can expect when they do business with the Stiman's Used Trucks and Equipment in Winslow, ME. On a side note they have put another dealer right in this mess. When this other dealer recommended this dealer for the truck I was looking for they put their reputation on the line. It will be tough now to consider this dealership for any of my future business.
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