2828 Harbor Blvd
Costa Mesa, CA 92626
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internet Dept.
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Great service from Michael and crew, parts have the answers, nice sales staff and great products
Service department waiting room was clean, WiFi works well. Service Reps are friendly and helpful.
Awesome service department, Ed was amazing in helping us with our Tahoe. He went above and beyond what he could have done. We thank you so much Ed. Everyone there was helpful getting our vehicle serviced. Will definitely be doing our regular maintenance there.
Jason was very helpful and his team of Krystal and Austin made sure we left satisfied.
The dealership is incredibly friendly and efficient. I had the pleasure of meeting Christ, the best salesperson I’ve ever encountered. If you’re looking to purchase a vehicle, I highly recommend working with him.
I brought my truck in today for what was scheduled as an oil change and inspection. At drop-off, I was quoted $120 for the service and signed documentation reflecting that amount. However, when I returned to pick up my vehicle, the total had increased to $241.00 without any prior notification, explanation, or authorization for the additional charges. I was not contacted to approve any price increase, nor was I informed that the cost would differ from the original signed estimate. This lack of communication is extremely concerning. This visit is directly related to the L87 6.2L engine recall. As part of the recall remedy, my vehicle underwent the required test procedure in October 2025 and passed. At that time, the oil was changed from 0W-20 to 0W-40, and a new oil cap was installed per GM’s corrective action. Over this past weekend, I received a low oil notification. As a result, I scheduled an appointment with the same dealership that performed the recall service in October for an oil change and inspection related to that recall. Given that this issue stems from a known manufacturing defect and GM’s prescribed remedy, I am struggling to understand why I am now responsible for significantly higher oil change costs as a downstream consequence of that recall repair. It does not seem reasonable that the consumer should absorb additional ongoing expenses tied directly to a manufacturing defect and its associated corrective action. Their explanation was: "We didn't know when you dropped your vehicle off what type of oil it was going to need." Yet they use an ERP/Service writing program that literally shows me on the print out what oil my truck uses, and my entire service history on one page. This was a bold faced lie. I also just had it in last for the engine recall and also mentioned this when the advisor took my keys. Just lack of decency. This particular dealership has been a sore spot for my Silverado and I.
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