Cristian and Shemar helped us tremendously while figuring out which VW to bring home as our new car! The first person that greeted us almost immediately was Cristian. He made us feel incredibly comfortable and worked so fast to get us cars to test drive. There was absolutely no pressure with him and we didn’t feel like we were with someone that “just wanted to sell us something.”He would constantly check on us and see if we were okay and needed anything as he would bring out different models for us to test out. Cristian stayed after closing to make sure that we were all set up, gave us his contact info so that we can still ask questions even after we left the lot. If you walk into this dealership, please look for him! Shemar also worked tirelessly with such kindness and laughter throughout the process. He and Christian were a great team and helped us get the most affordable deal in our price range. Though we wanted a certain model, Shemar suggested we look at another and that was the exact one that we ended up driving home the same day. Even while we were deciding, Shemar allowed us to take it off the lot for a few hours. We went back and forth a little, but by the end, we came to a priced that worked out best for our family. We are so grateful for their kindness, hard work, and dedication to making us feel heard and seen throughout the day.

Good service ,manager very helpfull I recommended to everyone , very good service .i will defilly come back to buy another car

I went here today to buy a car for my brother and I never felt at ease getting a car. The people were so nice and answered all my questions and were so responsive especially when I called after and had so many questions. The process was quick and I’m glad I didn’t have to go to other places to look around. My sales people Moe and MJ did all the paperwork for me and even walked me around the service center to show me where I can bring my car for anything in the future.

Hector was so kind and knowledgeable he answered all of my questions he went out of his way to bring the paperwork to me to sign since I wasn't able to drive

Amazing dealership 10/10 everyone here is beyond friendly, great customer service. Immediately makes you feel welcome. Experience is amazing you won’t regret it

Matthew Lonano at Volkswagen of Union set the bar, across the board for a perfect car buying experience from the moment I reached out with a brief inquiry. BTW I live in Houston and Matt is in New Jersey. Matt was responsive, extremely knowledgeable not only about the vehicle itself but in walking me through the entire process. His attention to detail and my satisfaction was unparalleled-going above and beyond in every aspect. My car is a perfect fit for everything that I wanted and I would recommend Matt at Union VW to anyone