My experience with west herr has been amazing. I have never been treated so well purchasing an automobile. Every person ,including the CEO ,has been a pleasure to work with. My sales pro ,Mike Tyson, goes through everything, every detail, every spec and never any pressure or games. They will inform you of warranties and all other packages etc they can provide but there’s no tactics. Truly professional. Same with the finance people. Just a smooth transaction. This is our 2nd vehicle from west Herr. Undisputed best dealership!

did deal rite over phone. was a easy transaction. in and out of dealership in a hour.

This is my 2nd truck from West Herr. My salesman, Mike Tyson, was extremely helpful. He got me the maximum equity out of my old truck, which I needed at the time. He got me into a lease on my new truck which fit my low miles driving(<5000 miles per year). So far I'm very happy with their service and professionalism. In fact when I was waiting to take delivery- which was the same day- my previous salesman, Casey Brown from 2.5 years ago, came over and said hi. You can tell that everyone works together there as a team.

The original purchase was above perfect. Recently I took our Trax in to have a split rubber molding replaced. They parked my car outside, so I figured a 2-3hr wait. 32 minutes from the time I walked to the waiting room, I was told Sir please sign here your vehicle is ready. I was definitely amazed “32 minutes”! Everyone was super polite too including the sales manager whom originally sold me the car. This was my 1st purchase at West Herr Chevrolet. My next car will also be purchased there. Thank you, Tommy

West Herr on West Henrietta Road is a great place to have your vehicle serviced. Very pleasant experience. I was notified of every step during my appointment for my complimentary first oil change and tire rotation. Christian was very pleasant and professional.

The sales and service team were a pleasure to work with during the buying process. They were attentive to what I was looking for in a vehicle and went above and beyond to ensure my experience was outstanding. I’ll be looking to buy my next car for my family with them snd would highly recommend them to any friends and family.