Berglund Luxury Roanoke

5000 Franklin Rd SW

Roanoke, VA 24014

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What Others Say

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

My experience with this dealership earns them a 5 star rating for sales, service and customer service before, during and after the sale. Our representative, Carole, genuinely appreciates her clients and values their time. She understands and is involved in every aspect of the process and is extremely conscientious, courteous. We had the opportunity to work with sales, finance and service department and received excellent service and results from all. We highly recommend this dealership and sales person to all!!

Ordered a new Sprinter early in 2021. When it arrived late that year, it was missing $5,000 in options I ordered. That isn't the fault of the dealer, but I had 0 communication from the dealer about the deleted options. I discovered the deficits when I showed up to collect the vehicle. They discounted the price to reflect the missing options and reduced the discount I had negotiated by the same proportion. The only thing they did was provide 2 h of labor to install the roof rails after I purchased them. Take it, or leave it and start over on a 2022 model with another 6 month wait.

My mom and I had a wonderful experience with sales consultant Edward Jones. What initially started as “just looking” turned into falling in love with a range rover. Edward was incredibly helpful, kind, humorous, and knowledgeable. Every car salesman should be like Edward!

Go see Edward!!!! He is the one to buy a Land Rover from!!!! Incredibly knowledgeable, super low key, and extremely kind!!!!!! It was the first time we didn’t want to leave a dealership. He made our day!!!

Robert, thank you for a great experience with the purchase of my GLE 450! I came into Mercedes last week with a very specific criteria of what I wanted in my next car. fitting my description coming in. . I fell in love immediately and from there made my purchase. Throughout the process, Robert was kind, attentive and communicative. I highly recommend working with him for a great experience! AMAZING EXPERIENCE