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Luis Reyes and his manager were immensely helpful and informative. They helped solidify my selection in my choice of a Sonata and were able to get it in my hands that same day. Hyundai has been very good to me as my first car was an Elantra and lasted over a decade. I know I can expect the same or more from my second car.
I had been in the market for a few weeks in the DC area having little success. When I saw the car I wanted at Ideal in Frederick, I contacted Ideal and Abhi reached out immediately. Abhi was amazing and Bill and the Finance Dept. handled everything quickly and efficiently. I drove my new '26 Kona home that night! Thank you Abhi and Bill for a great experience! I love my car!
Great place to buy a car. Kevin was Great! Both Kevin and Walter took very good care of us. Will definitely buy our next car from Ideal Hyundai.
The entire process takes too long. Paperwork should be done overnight & the vehicle picked up or dropped off the next day. We spent 11 am thru 8 pm with no food at the dealership trading in 3 cars and buying 2.
Everyone was courteous and helpful throughout the entire experience. You couldn't ask for more.
Everyone did a great job. I was quite pleased with the service.They helped me with all of my questions.They gave me the best possible advice.I walked in not knowing what I should get.And that was given all the options, and they helped me reason out something that worked best for my current situation.I was overall very happy.And pleased with the service, your staff has a very professional and do a very good job five out of five excellent service.Give them a raise.
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