1828 Swamp Pike
Gilbertsville, PA 19525
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Rented a car because mine was having work done. They brought me a 2024. Price was great they were very pleasant to deal with. Call Kulp first before dealing with enterprise you won’t be sorry
Horrible experience. They delivered a car that had a tire problem. The mechanic told me that someone must have driven on the tire and kept putting air into as the tire was not able to be repaired. It was too damaged (the hole was in the tread and would have been an easy plug had they not damaged it further). Then they were completely unprofessional. I lost an afternoon of work, they had no other cars, they wouldn’t apologize and blamed me, when I had just picked up the car and the light came on! I had only drove less than 10 miles. They told me to buy a tire and maybe they would pay me back. I left it at the body shop and now am without a car for the weekend. Watch out!!!
KULP Car Rentals are the truth. Customer Service Rep. Joe is the best there is. He went above and beyond to help my family and me with rental services. This is the best car rental service that I have ever had. Please inquire within. You will not be disappointed. Outstanding service. Mr. D. Clowden 08/12/2022
Rented a 2020 toyota Corolla in Allentown pa. Ralph provided professional, friendly and fast painless service.he undoubtedly great asset to your company. Return was easy as well, thank you Ralph for assisting me great Csr! Will definitely refer Kulp rental for services and will definetly use them in future. Best experience in car renting I've had in my life!
Last year I used Kulp Rentals through an auto body shop while they were fixing my vehicle. I returned the car less than a week after use, and the auto body shop called Kulp to let them know the car had been returned. Kulp did not pick up the car even after the auto body shop followed up again. After 30 days (conveniently the standard time that an insurance company covers), Kulp called to come get the car and proceeded to send us a bill for $900 saying that the car was unable to be used because it was sitting in the lot and had not been called in. After more than 6 months of back and forth, being treated poorly over the phone, not able to be in touch with a manager and the auto body shop following up on our behalf multiple times, Kulp still has not taken ownership of the mistake. Even one of their own employees on the phone divulged that they have a habit of not writing down when cars are called in and the auto body shop has had multiple incidences of the same behavior. We will be following up with the Better Business Bureau and reporting them for insurance fraud as this seems to be a common occurrence.
Everyone at Kulp are very knowledgeable and friendly. They go out of your way to help you with your car needs. This is our 2nd purchase from the dealer. Honesty goes a long way these days!!
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