Please update the areas marked in red before submitting.
How would you rate Bob 'Earnie' Earnhart?
How about Cassens Chrysler Dodge Jeep RAM?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Over a decade of reliable service and genuine care, they make me and my family feel like friends, not customers.

Everything at the dealership was excellent. We will definitely be returning to Cassens for future service and vehicles.

I was looking for a very specific truck and the Dealership used car sale policies greatly exceed the competition. They do not hold the vehicle as "hostage" just to extract unnecessary fees or manipulate the customer by forcing out of state sales tax collection at time of sale. The sales staff were clear, articulate and very responsive to my questions and requests. Actual sales delivery transaction was seamless and less than 30 minutes. As a "fly-in" customer the dealership provided ground transportation to facilitate the sale. Far and away better than any other dealership nationwide during my recent search & purchase. Would buy from again.

I have been a customer for several years and just bought my second RAM truck from Cassens.. I always bring my truck here for service and will continue to do so. Great dealership. No complaints.

This dealership is amongst the best I’ve ever dealt with. They’ve been servicing my Ram 1500 for years, and they will also service my Cherokee. Another Future purchase likely in the near future.

I drove down from Springfield to check out a car listed on their website. Car was what I wanted. The price on the new car was great. They offered Blue Book for my trade-in. The same amount another dealer offered. Holly was very nice, as was Brandon. The process was painless. Holly helped me set up the car features I wanted. She also helped me download the app and register the car on the Jeep website. They cleaned the car inside and out on gave me a full tank of gas. The whole place had a nice, calm, no pressure vibe.