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From start to finish, Jason was professional Made sure that everything was taken care of and advise me of all the issues that need to be addressed in the future
Orland Park BMW dealer dealership is great! I appreciate the respectful and knowledgeable staff for making my car buyingexperience positive.
Very pleasant to deal with all the employees. The mechanics are Very good and Jason & Matt are the best.
What I was most disappointed in was that, although I was notified that I needed brake fluid and an oil change, I was not notified that my maintenance agreement benefits was expiring on April 29th. My work done was May 6th and I was told that no exceptions could be made regarding extending the deadline. That has left a bad taste in my mouth for BMW. Our other car is a Lexus and we would receive notice regarding the end of our service contract. I feel that is a better customer/client relationship. I feel BMW would like their customer to miss their opportunity.
Cory was promoted to service manager at another Ziegler dealership, but Rob stepped in and took great care of our car and me.
Cory was promoted to Service Manager at another dealership. Rob stepped in and took great care of my car and me.
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