Please do not use this place. They sold me a car with bald tires on it after they “claim” to inspect them. I took it to Honda for a recall the same day I bought it. They said I needed tires. So I got a 2nd opinion at discount tire and the fronts measured at 1/32 and 3/32 YES 1/32 lol? I spent 36,000 on a Honda Passport just to spend more on new tires now. Manager claimed there was nothing they could do and also had no proof they ever inspected the car. Please do not use or trust this place another normal dealer would have corrected their error a day after they just sold a $30,000 car. Honestly I seen it’s not even legal to sell a car in Tennessee with under 2/32 in tires but they somehow did. Also to top it off they gave me $16,000 for my trade with (Good Tires) and listed it for $20,500 the next day plus a $899 doc fee. So they are making over 5k off my trade. Is this the kind of people you want to do business with?

Dillon Tallent, salesperson, was the absolute best! No pressure only informative, , friendly, and professional! He and JC Denney and Brian in finance helped to make my decision to support local business an easy one! Thank you, Dillon for all of your help over the last month and a half! I love the new Jeep! Lenoir City Jeep is the dealership to turn to when looking for your next vehicle. They answered all of my many questions and I felt appreciated the whole time! 10/10!

STAY AWAY FROM THIS PLACE!! This is the worse auto repair facility I have ever been to. They are dishonest and only care about getting as much money from you as they can. I went in with a check engine light problem on my 2021 Ram that I had bought from them. I had already gotten the code and told Gary the "advisor" it was either a bad oil filter to the sensor. He said it would cost me $200 to find out. I also told him I found a coupon online for free diagnostics. He said that was a different kind of diagnostics and would not cover the $200 fee. He then cam back to tell me he looked it up and it was probably the oil filter - which I had already told him. Not only did he charge me $215 for that brilliance they also add a bogus 15% "shop supplies" fee to everything they do. This was not disclosed until I questioned the final bill. Unethical, dishonest and just plain bad business. I left a review on their FB page in March, manager said he would like to help. I left my contact information twice, nothing.

Great job by Tristen and everyone involved from sales to financing department excellent job hopefully I will return in the future

I purchased a 2024 RAM 1500 Laramie from Lenoir City CDJR. I also their purchased suggested maintenance agreement (good at any CDJR dealer). After receiving an ABS brake recall letter, I called their service department and was told they could not perform the recall repair and "I should find another dealer". I took the truck to the dealership to verify they were actually telling me they could NOT service the recall. Sure enough, I received the same information with no explanation. (The recall is just a computer download, and they would not repair it.) Now very upset...I went to L&M CDJR in Athens TN, and was told they would not honor the maintenance agreement. "It is too much trouble." Luckily I called Crown CDJR, in Cleveland TN. The young lady in the service department told me, " Sure we honor the maintenance agreement, and they could absolutely perform the recall download. It only takes about 30 minutes and we do them all the time. A couple of days later I took the truck to Crown. The recall was performed and everyone there was super-efficient. Even though Crown is about an hour from my home, I will be taking my truck there for all maintenance and repairs. I will NOT be returning to Lenoir City CDJR or L&M... EVER.

Dillon talent is the best no pressure very helpful. Dillon talent will help you get the car or truck you want to buy.