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This dealership was incredibly easy to work with. They were responsive respectful, and didn't try to hide any added fees anywhere. 10/10 would use them again.
Excellent experience at Acura Columbus! The staff was friendly, professional, and knowledgeable. They made the entire process smooth, easy, and stress-free. Everyone was helpful, attentive, and went above and beyond to provide outstanding customer service. I highly recommend Acura Columbus to anyone looking for a great dealership experience!
I purchased my vehicle from an Akron Acura Dealer where I’m from but all of my service has been done here at Acura of Columbus. Each visit is always pleasant and professional. This time was no different. I believe I worked with Todd, which he’s assisted me on other occasions also. He was very helpful with not only the servicing I needed on my vehicle, but he also helped with a few other things I needed from past visits. From the time you pull up, to the time you leave you can expect top tier customer service from anyone you come in contact with.
⭐ 5 Stars – Excellent Buying Experience at Acura Columbus! I purchased a new 2026 Acura MDX Advance today and had an outstanding experience with Acura Columbus. I worked with Francesco Gregory, Sales Manager Tom Cole, and Ryan Ouzts in Finance over the past week, and I couldn't be happier with how everything turned out. There are plenty of Acura dealerships to choose from, but these gentlemen genuinely went above and beyond to earn my business. They were professional, responsive, straightforward, and willing to put in the effort to make the deal happen. I never felt pressured, and they made the entire buying process a positive experience. Customer service and how a dealership treats people matter to me, and Acura Columbus certainly delivered. I'll gladly drive past two other Acura dealerships to do business with these guys again. If you're considering an Acura, I highly recommend giving Francesco, Tom, and Ryan at Acura Columbus an opportunity to earn your business. They've certainly earned mine!
As always the customer service was perfect. I always enjoy the wait, I know they will be on time.
This Service visit was top-notch, best in the business. Zach took care of all what was needed very quickly,and even better, communicated thoroughly everything that was tested and where the issues were. Great visit!
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