383 Goodpasture Island Rd
Eugene, OR 97401
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We were pleased with our experience in purchasing a new vehicle and especially pleased with working with Shawn Butler.
They did such a great job at Kiefer Mazda! Louka happened to be the first person I saw with a free desk so I told him that I needed a new-to-me vehicle. He was able to work with my situation. His manager, Travis, helped behind the scenes. April was wonderful in order to get my paperwork straight. I recommend going to them for any situation or any reason.
We had another really great experience with Kiefer Mazda. This is the fourth car we've purchased from them, and we've consistently had positive experiences every time. When an issue came up with our most recent purchase, their team was easy to work with, and genuinely wanted to make things right. They listened to our concerns, took responsibility where needed, and worked with us to find a solution that felt fair. They helped us move into a different vehicle and made the whole process smooth and low stress, with zero pressure. It's not often you see a dealership handle a situation like this with so much care and integrity. We really appreciate how they treat their customers and wouldn't hesitate to recommend them to anyone looking for a dealership they can trust. Tara and Joe
Awesome dealership! Quick, efficient, knowledgeable & very helpful! Would definitely recommend Kiefer Mazda, Travis & Josiah. Great experience!
Took a recent visit to Keifer Mazda. Looked at a car around 15,000k. When they came out with the paper work the total was around 16,300k. Of course it was all hidden cost and taxes along with the brake pulse they put on all their used vehicles. Just be honest with people and put that 600 extra into your sticker price and not screw with people when you get them inside. Once we got them to take off the 600 for the brake pulse they wouldn't even negotiate off the sticker price.
Amazing Dealership with a huge selection of vehicles. I could not be more impressed with the service and staff! Thanks Kiefer Mazda for the best experience you can have at a dealership.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.