This is my fourth car purchase at Joe Cooper Ford of Yukon. Thank you to Tim McDaniel for his kindness and help toward me. Also, thank you to Robert Sweeney for his sacrifice and time to help me with finalizing the purchase of my car.

Great experience Stephen was great to work with and kept me updated on progress. Recommend

Excellent salesman young woman named Britanie. Outstanding professional knew what she was talking about. Explain things simple, very clean dealership and a great experience.

Joe Cooper Ford in Yukon: Where Exceptional Service Saves the Day (and Your Wallet)! As a recent transplant to Oklahoma, I was nervous about finding a trustworthy service station for my 2014 Ford Focus, especially with my extended warranty nearing its expiration. I decided to give Joe Cooper Ford in Yukon a shot, and I’m so glad I did! The incredible team of Lauren Caudal and Don Randall went above and beyond, battling my warranty provider to ensure they honored the necessary repairs. When the dust settled, a $4,769 bill was reduced to just $165 out of my pocket. My car was back to perfect, and I was thrilled! Fast forward seven months, and my Focus started having electrical issues. I returned to Joe Cooper, where Don and Lauren were quick to assess the problem. They warned me it could be a minor fix or something major. They started by replacing the TCM, which was covered by an expiring Ford recall—talk about timing! When that didn’t solve the issue, Ryan Dempsey, who I’m convinced is the electrician equivalent of an elite special forces operative, stepped in. He immediately pinpointed a faulty fuse hidden deep under the battery. A few hours later, my car was fixed, and the cost? Nothing but a handshake from Don! Joe Cooper Ford’s team is professional, honest, and relentless in ensuring their customers are taken care of. Whether it’s fighting warranty battles or tackling tricky electrical issues, they’ve earned my trust for life. If you’re in Yukon and need auto service, this is the place to go!

NEW REVIEW FIXED: Got a phone call from the Director of Finance Shawn, to go over the paperwork and mishandling. They took full responsibility of the mistakes they had made. They are giving me the refund that I had requested minus the miles I drove on the vehicle. Pleased that it is resolved within the time frame it was. Note to everyone and self look over ALL paperwork to make sure it is proper and correct the first time, I.e miles, dates, monies and time frame. Thank you Shawn for talking with me and getting everything squared away. BACKSTORY: Went to the dealership to get a used vehicle ended up getting a 2020 Lincoln Continental. The salesman was very helpful and nice. Went in July 13, 2024 Everything seemed well until I traded in the vehicle. The finance department is where it gets fishy and weary. Went to get a refund for my warranty that I paid $5,000 for only to find out that they lied on their paperwork. Warranty company said I only get $2,900 back and that the warranty expires in December of 2025. I asked how when I only had the car for 7 months. The representative replied with it’s only a 17 month contract. It DOES NOT state this in my contract. The dealership NEVER relayed any of this information to me. I have called numerous of times to talk with finance and no one has called me back. They put that I got the car in 12/03/2019. My signature is on the paper with a date of 07/13/2024. The absolute worst when communicating with them. Passed around or no call backs. I was given an attitude when called to speak to someone higher. They owe me more than the $2,900 as I was NOT the original owner and they lied in the warranty paperwork.

Passing through Yukon, we noticed the dust cover was coming off our Lincoln MKC. Joe Cooper went above and beyond expectations. We were in and out in forty minutes without an appointment. IOur hats go off to Joe Coopers!