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My problem with the dealership is that no one ever calls back. I call and leave messages or send an email but no response. I probably am becoming a nuisance because of my repeated calls but I have 2 issues that I would like addressed. I hope this will get a call back from someone in authority. Thanks, in general I am pleased with the dealership.
Very easy to work with and helpful in the purchase process. See to my personal needs.
One of these days, I'm going to really love my new Niro. At the moment it is white knuckle driving every time I get in the car. I'm not computer illiterate, but learning how to operate this car while driving 70 on the interstate is not optimal. Trying to find the information I need in the gigantic amount of literature provided is completely frustrating. My last car was purchased in 2004, which I made very clear to the staff. There was minimal instruction before I was left to drive the 40 miles home. Elijah was a great sales person but he and I imagine the rest of your sales people are more interested in the bells and whistles than the particulars of how to actually drive the car. We spent so much time figuring out how to finance the car there was no time left for instruction. You need to better understand your clients. My husband was literally born in a log cabin and had no indoor plumbing growing up. He put himself through UT on the co-op program and rose to a management position in his company. We borrowed money one time to buy a car in the 58 years we have been married so that we could establish credit to buy a house. Having to finance even a part of a new car while not being able to pay cash is very insulting to both of us. There is no way your math logic erased this insult.
Amazing people ! Yana was outstanding from the moment we walked in until we walked out with keys in our hands.
Great Crew they worked together really well. I got the car I wanted without any problems.
They were amazing ! Yana was incredible ! She helped is from the moment we walked in until we got the papers and keys in our hands.
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