Great experience. From start to finish very quick responses great help Scottie and Paul are awesome! Made everything super easy and streamlined. Definitely would recommend!

Scottie was a blessing to work with! He has went above and beyond to help us! And the best thing he delivered my new escalade to my door!!!

Very pleased with the purchase of our XT4, and Robert Moore is a wonderful salesman!

Outstanding Sales Experience at Cadillac of Knoxville My husband, Doug, and I had an exceptional experience at Cadillac of Knoxville when purchasing our new XT5 on December 20, 2024. From the moment we arrived, Steven Patterson made the entire process seamless, enjoyable, and stress-free. Steven’s professionalism, model knowledge, and genuine dedication to customer satisfaction were evident throughout our interaction. He took the time to understand our needs, answered all our questions with patience and expertise, and guided us through every step of the purchase process with transparency and care. What stood out most was Steven’s personable approach. He made us feel valued and ensured we were comfortable and confident in our decision. His attention to detail and commitment to providing an exceptional customer experience exceeded our expectations. We are thrilled with our new Cadillac XT5 and grateful to Steven Patterson and the team at Cadillac of Knoxville for their outstanding service. If you’re looking for a sales consultant who goes above and beyond, Steven is the one to see!

I just serviced my 2020 xt5 turbo at cadillac of knoxville. Freddy the service manager, took. Care of my appointment, service requirements, and future nessasary services. Freddy is the best service manager that I've been associated with.. the car was washed and vacuumed prior to leaving the dealership.

Steve Patterson treated us very well and was honest with us so he must be rated excellent. Our 2021 XT4 is an excellent low mileage certified SUV and we are very pleased with it. I took it over to the service for a little maintenance and everyone there are excellent also. I left knowing our SUV was maintained properly. Cadillac of Knoxville a a class A dealership and I thank everyone there for being a pleasure to work with.