Tell us about your experience with Acura of Berlin.
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sales Dept.
service Dept.
management Dept.
parts Dept.
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Kevin was very informative and great with communicating numbers and the process also very helpful
Service was prompt. Everyone was friendly and competent. Follow up with video of what was done.
I recently purchased my dream car at the Acura of Berlin, and I wanted to write a review because I really enjoyed the whole process. From the moment my husband and I arrived we were immediately greeted and taken care of by a very knowledgeable and friendly sales associate, Jim Pompei. He was terrific and eager to help us in every way to make us happy. I would highly recommend this dealership! Sally and Dave
WE had a good rapport with Jim Pompeii. He explained all the issues with turning in my 2023 MDX, getting appropriate discounts and loyalty awards, etc. making a transition to the 2026 MDX easy. The only issue I was unhappy about was the color of the new MDX. I have had the same color Blue, which I loved for the last 2 leases but it was unavailable, discontinued, and I did not like the newer Blue offering. I settled for the Gray and it's OK but not as sharp as the previous Blue.
Saw a Jeep Wrangler and contacted the dealership. Went in did a test drive and a week after drove out the lot with the vehicle. They made the process as simple as possible on the day of delivery. We even got a rubber duck on our way out. Great team.
Great Experience I had a really great experience at this dealership! Everyone was friendly, professional, and made the entire process feel comfortable and stress-free. I never felt pressured, and they took the time to answer all of my questions and make sure I understood everything before making my decision. The communication was excellent, the process was smooth, and I truly felt like they cared about helping me find the right vehicle rather than just making a sale. I’m very happy with my experience and would definitely recommend this dealership to anyone looking for a new or used vehicle. Thank you to the entire team for making this such a positive experience!
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