Customer service skills, real good I just have one problem when they rotated. The tires didn’t put the cap back . And it was oil all over. My rims are used to wash the cars when you come in for oil change, they don’t do that no more that’s all.

I AM SATISFIED WITH GOOD CUSTOMER SERVICE AND THE SERVICE THEY DID TO MY CAR THANK YOU CHEVROLET OF CARSON.

Betty and team were great to work with to get my new corvette. They worked with me over the course of a few weeks to work out a tricky situation with my old car (a lease). Everyone respected my time and treated me well during the whole process. It was worth the 90 mile drive to get the car and deal I wanted and would be happy to work with the folks at Carson Chevrolet again on future car purchases.

Do NOT buy from this dealership. They committed FRAUD and we are currently seeking legal action. In February my husband and I spent over 5 hours at the dealership with our 18-month-old son purchasing a 2023 Suburban. We negotiated terms, signed all purchase documents, and left a $1,000 deposit with the agreement that we would return the next business day with a cashier’s check. A few hours later, we received a call that the vehicle had been sold to someone else. Despite having a fully executed agreement and deposit, the dealership chose to sell the car out from under us. When we pushed back they were completely dismissive and unprofessional — instead of offering to make it right or help us find a comparable vehicle we were told by the manager, “it’s just business, don’t take it personal.” It gets worse! When we requested copies of the documents we signed, we were initially told we were not entitled to them because the deal was “void.” (Who knew you could just write “void” on a countersigned contract whenever you want to get out of a deal?!). We were then told we could come in person to receive them, so my husband drove back to the dealership — a 2-hour round trip — only to be refused again once he arrived. After further escalation, the GM eventually sent documents — but: - They were incomplete - They appeared to have been altered after the fact and marked “not fully executed / transaction voided” - They included another customer’s contract with that person’s personal information Yes — we were sent someone else’s PRIVATE INFORMATION. The alteration of signed documents after the fact and the way this transaction was handled raise serious concerns about fraud, as well as how this dealership manages legal agreements and customer data. We escalated this to Chevrolet corporate, where it was taken seriously. Meanwhile, the dealership finally told us they would try to find us a comparable vehicle to make it right (after the higher ups at GM put pressure on them). For months, the used car manager claimed he was “looking,” but never produced a single real option and has since stopped responding to calls and texts entirely. No accountability. No follow-through. No effort to make things right. What should have been an exciting milestone — buying our first family car — turned into a frustrating and exhausting experience to say the least. Between the broken agreement, altered documents, mishandling of personal information, and completely unprofessional communication, we cannot recommend this dealership to anyone. Do not give these crooks your business or your personal information!

Amazing service from Roger, right from the start. Greeted me personally and took his time explaining everything. Cashier was also very helpful and professional. Negative on the surcharge need to get rid of it.

Great service overall made an appt. my truck was in and out..Juan Franco kept me informed through the whole process.