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What Others Say

It was a good experience thank you bye-bye It's okay I'm all done I don't have any more time I'm very busy

Service has been very good. I had the oil/filter changed, alignment, tires rotated and all completed within an hour and half while waiting.

They have been pretty good. I did have a vibrating issue with my car that has never been fixed but overall, everyone was nice and helpful.

They took care of the recall and helped me with an issue I was having with my wipers. Showed me a solution.

Very responsive when I reached out, fixed the vehicle as soon as the part was available

April 21, 2026 1 PM Oil Change appointment on time, including Theft Detector recall update install + NYS June 02, 2026 Inspection appointment scheduling. Five Stars , mission accomplished! This is our second East Rochester Kia Sorento three year lease, having recently paid off a 5 year Kia buyout of our second three year lease.